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STOPTHESCAMGet Vision

Urgency is the trick.The pause is yours.

Vision is a free app for iPhone and Chrome that helps you pause and check before you act on anything that feels urgent.

(843) 555-0142Text message, today 9:41 AM

Grandma it’s me. I’m in trouble and I need you to buy gift cards today. Please don’t tell Mom, she’ll be so upset.

Four signals in one short text.

  1. “in trouble”: A feeling first. Fear makes people follow instructions instead of checking them.

  2. “gift cards”: A strange way to pay. Gift cards are for gifts. Nobody legitimate asks to be paid with one.

  3. “today”: A deadline. It is there to get a decision out of you before you get advice.

  4. “Please don’t tell Mom”: Secrecy. The story falls apart once a second person hears it.

Two together is a stop, not a maybe. Learn all seven signals

One habit works on every scam

You do not have to recognize the scam or win the argument. You only have to leave the conversation the scammer controls.

  1. Pause

    End the call or close the message. If it is real, it will still be real in ten minutes.

  2. Check

    Reach them through a number you found yourself: the back of your card, a printed statement, a website you typed by hand.

  3. Decide

    Make the call once you have checked, not before. Anyone real will still be there.

Why the habit works

Vision

A second opinion on your iPhone and in Chrome. It shows you what it noticed and why, and the decision stays yours.

Vision for iPhone

Detective
Paste in a message, an email, or a phone number and get a calm second opinion about what to do next.
Live Shield
Set the phone beside a call on speaker, a voicemail, or someone at your door. It names the pressure tactics it hears and shows you the exact words. The audio never leaves the phone.
Lookup
Enter an unfamiliar number to see its carrier, where it is registered, and whether it is a mobile, landline, or internet line.
Phone blocking
Turn on blocking for the numbers you never want to hear from again. Saved contacts always ring through.
Download on the App Store

Vision for Chrome

Shows a link's full destination while you are still deciding whether to open it.

Answers questions about the page you are on, such as “How do I log in?” or “Where are my orders?”

Add to Chrome

Vision is free on iPhone and in Chrome.

SafeLineCare is a separate service for families, at safelinecare.com.

If you're the one who gets the worried phone calls

Point the person you are worried about to Vision. It belongs to whoever installs it, not to the family member who suggested it.

The app is the easy part. What works is one conversation before the call comes, and a family password only the two of you know.

Read the guide for families

Would they rather talk to a person? SafeLineCare is a separate service for families, at safelinecare.com.

Recent guides

All guides

What changed in Vision

Each release that changed something you can see or hear, newest first.

Full changelog
  1. Vision 3.1.8

    VoiceOver now names the "Phone Blocking" switch after the text on its row, so you can hear which setting you have reached before using it.

  2. Vision 3.1.7

    VoiceOver reads the eye button in the middle of the tab bar as "AI Detective" instead of "Show", the same way the other four tab buttons are named after their screens.

  3. Vision 3.1.6

    With Remote SMS Verification switched on, a text the phone cannot sort on its own is now sent to the service the rest of the app uses instead of a development server.